Services offered by KCCA.

The Authority is mandated with provision of services in the city that enable residents and businesses operating in the city function in an environment that supports development.

Probation and Social Welfare

Child Care and Protection

Litters attract street kids and beggars which is an unpleasant aspect of any city development. The council has Probation Officers who are empowered to assist such children especially when they conflict with law or when their rights are infringed upon. Probation officers make inquires about the children cases to enable Court make appropriate judgment.

In order to rehabilitate and resettle street children, KCCA has set up a Transit Centre at Nsumba, Masaka Road. Secondly, KCCA has entered into dialogue with up-country Districts to induce them back to their original homes and play an active.
Five Family and Children Courts have been set up i.e. Nakawa Court, City Hall Court, Nabweru Court, Makindye Court and Mwanga II Court purposely to handle child-related cases and to ease the trauma caused in adult Courts.

Of the 1.2m people in Kampala 51.2 % are women (2002 Population Census.) So, for the City to develop women must be developed. Women are disadvantaged because they are illiterate, poor, discriminated and their rights are violated.

Programs organized for women are geared towards empowering them with knowledge, skills and resources, so as to emancipate them, fight illiteracy, poverty and be able to participate in developmental programs like:

1. Training e.g. in elementary business skills, leadership skills, home management, and support to income generating activities.
2. Training e.g. in elementary business skills, leadership skills, home management, and support to income generating activities.
3. Implementation of Functional Adult Literacy (FAL) Program.

FAL is a program which is geared towards reducing the illiteracy rate, to enable learners actively, participate in their individual development and that of their communities. It also enables learners to engage in income generating activities.
The illiteracy in Kampala is 49% for women and 23% for men. In this regard KCCA, with financial and technical assistance from the Ministry of Gender, Labor Social Development, has trained 90 FAL supervisors and 90 instructors who in have turn initiated over 100 FAL classes on Voluntary basis. On average 150 learners graduate annually at elementary level. Materials e.g. chalk boards, chalk and Primers, are bought with financial assistance from the Ministry of Gender, Labor and Social Development and distributed to FAL classes.