ENFORCEMENT OFFICERS HAILED AS PILLARS OF ORDELY TRADE IN KAMPALA

KCCA Executive Director Sharifah Buzeki, has rallied KCCA enforcement officers to remain steadfast, professional, and people-centered as they continue playing a pivotal role in maintaining trade order and protecting public spaces across the city.

During a team-building engagement held Sunday at Ddungu Resort, the Authority’s leadership applauded the enforcement teams for the discipline and resilience they demonstrate daily while carrying out one of the most visible and demanding roles in city management.

Buzeki described enforcement officers as the backbone of trade order and key drivers of an organized, functional city.

“You are the face of this institution,” she said. “We have trained you severally, and what we want now is excellence in everything you do. There is remarkable improvement in how you are executing your work, and we appreciate that.”

Buzeki emphasized that enforcement is not merely about regulation, but about safeguarding shared public spaces and ensuring fairness for all traders. 

By protecting walkways, green spaces, road reserves, and drainage channels from illegal occupation, enforcement teams help create a safer, more accessible environment for pedestrians, motorists, and licensed business operators.

“We have been entrusted with this responsibility. Do it well,” she urged. “Continue to seek knowledge, grow yourselves, and attain more qualifications. When you grow, the institution grows, and the city benefits.”

The Executive Director also highlighted the KCCA Service Delivery Standards and the Client Charter as guiding tools that define how officers must interact with the public — with respect, transparency, and integrity.

Deputy Director for Strategy and Business Development, William Epiak, reminded officers that their daily interactions with traders and residents shape public perception of KCCA.

“Because you interface with clients every day, you carry the image of the organization,” he said, calling for professionalism and consistency in enforcement actions.

Deputy Director of Litigation, Caleb Mugisha, underscored the broader impact of their work. 

“Kampala is the face of the country. It is incumbent upon us to make it better. When you discharge your duties with integrity, the city becomes proud of the service you render.”

Director of Administration and Human Resource, Grace Akullo, reinforced the message of ethical conduct, urging officers to serve with integrity at all times.

KCCA leaders also appealed to the public to cooperate with enforcement teams, noting that trade order is a shared responsibility. 

Organized trading benefits everyone, from vendors operating in designated spaces to customers who rely on safe and accessible walkways.

As the city continues to grow, the Authority maintains that disciplined, professional enforcement is essential to building a modern, inclusive, and orderly capital.

By Geofrey Mutegeki Araali
Communication and Media Relations Officer